There are certain things in life that are made easier by the "nice" people you meet along the way. Thank you for your help; infact thank you for everything; I'm glad I wasn't in this alone.

The stress of moving was very much kept to a minimum with such pleasant, happy, courteous and professional people. We would be very happy to use your services again.

A thoroughly professional company.

When stating on the telephone that a letter would follow in the next post, it arrived on my doorstep the next day! Your staff were most helpful throughout.

We appreciate greatly, the helpful way in which you handled our house sale, nothing but the highest praise for your efforts both professional and client relations.

Nothing was too much trouble, matters were dealt with very promptly and without any fuss. We will definitely recommend you.

Many thanks for all your hard work. All of your efforts were truly appreciated. We only wish other agencies involved in house moving were as efficient!

"Full marks!" "This is the second time in recent years that we have used your company. We would not hesitate to use Clutton Cox in the future and would recommend your company most highly.

Excellent service. Thank you for all the time and help you made available. "The service was first class, and I will have no hesitation in recommending you to other people.

I was more than pleased with the way you dealt with my affairs and the problems encountered. I could not have asked for better service or more support.

Excellent service. Thank you for all the time and help you made available. "The service was first class, and I will have no hesitation in recommending you to other people.

I was more than pleased with the way you dealt with my affairs and the problems encountered. I could not have asked for better service or more support.

I was impressed with the way you and your staff managed to be patient, courteous and maintain an air or optimism even when difficulties arose, thank you.

Once again signed, sealed and completed without a hitch! Cheers for all your hard work.

Very pleased indeed with the service no hesitation in recommending it to others.

We found our dealings to be very efficient and helpful and would not hesitate to recommend Clutton Cox to any of our friends/relations. Many thanks for your assistance in this matter.

We were very impressed with the service we received. "All staff were very friendly and helpful. They did not tire of my constant phone calls!

I thank you for the exceptionally quick service you have provided for me. I never imagined things would all go so quickly and smoothly!" "Very much appreciated, thank you.

We were impressed with your willingness to answer our queries and clarify matters for us. Thank you very much.

We are more than pleased with the speed and efficient way our conveyancing has been handled. We will certainly use your services again and will recommend you to our friends.

We were very happy at the service we received. It was very professional and efficient.

0844 372 3011

What Answers

Select a question from the list below and click on it to reveal the answer:

What do you charge? How do you Bill? What are your terms?

Our charging philosophy at Clutton Cox is centred on fixed fees for all our work. Our Conveyancing fees are fixed fees with no hidden charges.

All the fees, including what are called disbursements (payments to third parties such as Stamp Duty, Land Registry fees etc.) will be included in a Financial Statement which you will be given prior to the Completion Date (i.e. the day you move out/into your home).

Who will be looking after me?

JANE BOWEN ,our client expert, looks after you personally to make sure you have all the answers you want

PAUL HAJEK and IRINA GORSHKOVA. both experienced Solicitors, will be working with you on a day to day basis

How often will we need to meet?

We will need to carry out identity checks as well as having sight of your Passport. We can introduce ourselves at this stage.

Some clients like the comfort of “popping in” on a regular basis, others like the comfort of knowing we are here when you need us. Some are just too busy and others like to communicate solely by telephone and email. The choice is yours. We can fit in easily with your requirements.

Where do we meet?

Our offices are conveniently placed in the High Street, Chipping Sodbury near Yate, Bristol South Gloucestershire with easy on street parking or nearby free car park.

All our Meeting Rooms are on the ground floor so wheelchair access is no problem, nor if stairs are difficult are there any to climb.

Do you guarantee your work?

All our fees are covered by our fixed fee guarantee – absolutely no hidden charges.When you are moving home, we offer you fixed price conveyancing. This is intended to encourage you to contact us whenever necessary without the worry of spiraling costs as hidden extras mount up. All our conveyancing fees are covered by our FIXED FEE GUARANTEE, so there are absolutely NO HIDDEN FEES, so you can budget with certainty.

What will you do for us?

At the outset we will confirm to you in writing:

Your instructions to us.
What action we will be taking on your behalf.
What action we need you to take.
Any further information we need from you.
We aim to reply to correspondence quickly and efficiently and to return telephone calls by the end of the day.
We will keep you informed of progress at milestone intervals by text messaging if you prefer.
Advise you of any delays and explain the reasons.
Explain the effect of any important documents.
Explain any changes or matters affecting you.
Send you copies of important letters.

What will we need to do for you?

Give us clear instructions.
Tell us if you have any important time limits.
Make sure we have understood each other correctly. Ask us if you are unsure about anything.
Keep in regular touch. Don’t feel afraid to ask for a further progress report if you are worried about anything or do not hear from us when you expect.
Help us plan our working day. Unless it is urgent, write to us or Email rather than telephone, and make an appointment if you want to see someone.
Please ensure that all information you provide is true and accurate and not misleading to the best of your knowledge, information and belief. We cannot be held liable for any loss or damage arising from information or for inaccuracy or other defect in any document supplied by you.

Can you tell what it is going to cost, now?

Get you instant online quotation for buying, selling and remortaging by using our conveyancing calculator and see how our fixed fee conveyancing can help you budget for your move. Remember all our work is covered by our fixed fee guarantee with no hidden extras

What other matters can you help us with during the matter?

It is always advisable to make or review your Will. We have a raft of information on the website if you would like to know more

What steps are necessary before we can start working together?

That’s up to you. By all means come in and see us ,email or telephone with your instructions.

Where do I go to get my service issues addressed?

We aim to provide all our clients with a high standard of service. However, if things go wrong we want to put them right as soon as possible.

Please mention your problem to the person looking after your matter. If your problem is the not resolved to your satisfaction, please contact PAUL HAJEK, in writing, who will investigate on your behalf. This will be at no extra cost to you.

In the unlikely event of the matter not being resolved, we can let you have a telephone helpline number.

Didn’t find the FAQs you were looking for? Email us and we’ll consider adding it.

Printable Version

[smaller]

Change text size

[larger]