Can your Conveyancing Solicitor provide you with testimonials?
In other words can they “walk the walk” as well as “talk the talk”?.
With so many options available when you choose a Conveyancing Solicitor to help you move home, you might expect your Conveyancing Solicitor to be technically competent, but what about competent in terms of service?
Here are ten steps to point you in the right direction when choosing a Conveyancing Solicitor for your home move
1. Listen to friends and family who have been moved home recently.
Would they recommend their Conveyancing solicitor?
2. Don’t be bullied by your Estate Agent into using their preferred lawyers. Many estate agents are incentivised to gain a Conveyancing Instruction.
3. Disgruntled clients complain about poor or non existent communication, and voice their frustration on the internet. Put the law firm name into Google followed by “complaints”
4. Will they explain jargon and use plain English?
5. If your Conveyancing firm says they value your call when you ring yet do not have anyone to answer the call and you are put in a queue. Avoid like the plague.
6. Will your Conveyancing Solicitor contact you how you wish; by letter, email, text or in person??
Will you deal with the same person or be passed from pillar to post?
Will they guarantee all telephone calls and emails be returned by the end of the day
7. Will they avoid nasty bill shocks? Have you had a full written breakdown of all the costs involved with a guarantee of no hidden extras., not just an estimate
8. Avoid low headline rates. If it says Conveyancing fees from £89 you know that except in the rarest case it is going to cost considerably more!
9. Consider a local solicitor for convenience. If problems occur you may need to see your solicitor face to face; not easy if your lawyers are at the other end of the country
10. Courtesy and engagement are rarer than you might think.
If you like your lawyers and they are nice people, your transaction is likely to go much more smoothly.
Conveyancing Solicitors are after all human beings as well.



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